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Enterprise Service Management

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Governance, Risk, and Compliance (GRC)

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Case Studies

1Reduction in SLA for Asset Management through HAM

Reduction in SLA for Asset Management through HAM

Case Studies

1Visibility and Compliance for World’s Largest Derivative Stock Exchange through SAM

Visibility and Compliance for World’s Largest Derivative Stock Exchange through SAM

Case Studies

inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO

inMorphis partnered with an international biomedical NPO to streamline its maintenance operations. By implementing tailored FSM solutions like preventive maintenance plans, work order templates, and real-time dashboards, the NPO achieved a 35% reduction in MTTR, 98% equipment uptime, and improved agent efficiency—all in just 4 weeks.

Case Studies

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%

inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.

Case Studies

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department

inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.

Case Studies

inMorphis Transforms CX for a Global SCM SaaS Platform Using GenAI-powered Now Assist

inMorphis transformed a global SCM SaaS platform by leveraging GenAI-powered ServiceNow. This partnership resulted in significant improvements in incident resolution, customer satisfaction, and operational efficiency. Discover how inMorphis can help your organization achieve similar results.

digITal transformation

UNLOCK CRISIS MANAGEMENT THROUGH DIGITAL TRANSFORMATION

As we have seen the unprecedented reality of COVID-19, inMorphis presents a structured crisis management approach with 7 focus areas to emerge stronger through and beyond the crisis.

enterprise service management , +4 More

Balancing Cloud Costs and Business Goals with FinOps in ITAM

Date

April 10, 2024,
Wednesday

Time

20:30 PM - 21:30 PM
IST

enterprise service management , +4 More

Hardware Asset Management- From Chaos to Control in State of Asset Management

Date

March 25, 2024,
Thursday

Time

20:30 PM - 21:30 PM
IST

enterprise service management , +4 More

Webinar- Asset Management Excellence with FinOps for Business Optimization

Date

December 7, 2023,
Thursday

Time

20:30 PM - 21:30 PM
IST

Webinars

inMorphis + ServiceNow

Tranforming field service mana...

Date

November 28, 2021,
Sunday

Time

22:00 PM - 22:00 PM
IST

enterprise service management

Mastering ServiceNow SAM for Financial Performance in 2024

Stay ahead in 2024 with ServiceNow SAM. Learn how SAM's efficiency gains, risk m...

IT security

ITAM & FinOps: A Unified Approach for IT Cost Optimization

IT excellence with ServiceNow Software Asset Management. Read on to explore the ...

governance risk and compliance

Navigating Data Compliance: An In-depth Look at GRC Strategies

Elevate your understanding of data compliance with ServiceNow GRC. Read on to di...

Blogs

Top 5 Reasons Your Organization Needs ServiceNow SAM Today

Explore the strategic edge of ServiceNow SAM! Unlock success with top reasons fo...

Blogs

Discovering The Power of Service Mapping in Business Excellence

Empower your business with long-term service insights, & impact assessments for ...

Blogs

Trending IT Asset Management Best Practices for Businesses

Unlock operational excellence with ServiceNow hardware asset management. Explore...

Replicating Co-Win, Co-Delivery Success in ITX

Watch Himanshu Singhal, CEO, inMorphis and Melissa Ries, VP IT Transformation Solution Sales APJ, ServiceNow – talk about accomplishing a significant customer win of SBI Cards, the second largest and the only public credit cards & payments organization in India.